Frequently Asked Questions

Frequently Asked Questions 2018-11-04T20:56:52+00:00

Electric Fireplace Questions:

    

Q: Will my Electric Fireplace plug into any standard outlet?  
A: Yes, absolutely, all of our Sierra Flame/Amantii electric fireplaces are ready to plug into any standard 120V household outlet.  Sierra Flame/Amantii electric fireplaces are designed to be simple and inexpensive to install.  
     
Q: How much space will my electric fireplace heat?  
  Sierra Flame electric fireplaces can heat rooms approximately 15′-20′ (400 square feet).  
     
Q: Are electric fireplaces cost-efficient?  
A: Electricity rates vary depending on location, but electric is on average much cheaper than other forms of heating your home. On average electricity rates are $.02/hour without heat and $.07/hour with heat. Electric fireplaces are an excellent option for zone heating. For comparison; gas fireplace manufacturers regularly advertise running costs of $.23/hour.  
     
Q: Is it safe to move the electric fireplace to another location once it is assembled?  
A: Yes, once the fireplace is assembled it is sturdy and is safe to move.  
     
Q: Is electric fireplace cheaper to run than a gas fireplace?  
A: If you do not have an existing gas line, an electric fireplace is probably a the more cost effective option. Also, because gas fireplaces are fueled by gas, they create real flames, while electric fireplaces produce heat with no flame. Generally speaking, a gas fireplace is more expensive to run than an electric fireplace.  
     
Q: Is it possible to purchase your fireplaces without the heating element?  
A: Yes we have Wall Mount/Built In models that have state of the art realistic LED flames and no heat output, however most of Sierra Flame/Amantii fireplaces have the functionality to operate with the heat on or off.  
     
Q: How do I turn my fireplace on or off?  
A: The majority of Sierra Flame/Amantii fireplaces come with a remote control. The remote allows you to turn the fireplace on or off, adjust the intensity of flame, and adjust the level of heat (if applicable) that the electric firebox will give off. Most models also have controls located on the unit as well for manual operation.  
     
Q: Does your fireplace need any venting or a chimney?  
A: No, Sierra Flame/Amantii electric fireplaces are all vent free and therefore there is no need for any chimney, any venting, any gas lines. There is no open flame, and no mess or clean up.  
     
Q: Do you need any permits to install your electric fireplaces?  
A: No permits are required.  
     
Q: Can the Electric Fireplace be installed to replace a wood burning fireplace. We are remodeling and would like to replace the wood burning unit with an Amantii electric fireplace.  
A: Usually the determining factor is the inside height.  We make 3 sizes of height which is the most important number. The trim is just like a gas unit: you hope it covers the hole, and if not, you simply make a backing plate  
     
Q: Does the glass front of the electric fireplace get hot?  
A: No – the glass front of the fireplace always remains cool and is perfectly safe.  
     
Q: Is there much maintenance with your electric fireplaces?  
A: The only maintenance required for our electric fireplaces would be to change the standard 40 watt candelabra light bulbs, which have a standard life of 2 years, if one or more burn out. These bulbs can be readily found at home centers.  
     
Q: Are your electric fireplaces safety certified?
A: Yes, our Sierra Flame/Amantii fireplaces have the ETL Listed Mark or CSA marks, proof of product compliance (electrical, other safety standards) to North American safety standards.
     
Q: I purchased the ZECL-33-3624-BG fireplace and I need a recommendation for a thermostat. Do you sell them or know what kind I need to get?  
A: The remote has a temperature setting and it will do automatic temp of around 70’F  with or without the flame on.If you want an external thermostat –  a millivolt version is what you need. No power required to it.


DISCLAIMER

Flames and flame colors on the website may appear differently in real life. To view the most accurate representation of the FIRE & ICE® flame and our regular flame sets, please visit your nearest dealer.


We reserve the right to update products, specifications and dimensions are subject to change. Please refer to the product manual to verify measurements and clearance requirements. All local building codes must be followed.